McKenzie Group Practice

 LATEST NEWS 

NEW ONLINE SERVICES NOW AVAILABLE

THE SURGERY NOW HAS NEW ONLINE FACILITIES FOR PATIENTS TO USE. 

PATIENTS ARE NOW ABLE TO:

• ORDER REPEAT PRESCRIPTIONS ONLINE
• BOOK TELEPHONE CONSULTATIONS WITH A GP OR PRESCRIBING NURSE PRACTITIONER ONLINE

PLEASE ASK THE RECEPTIONIST FOR FURTHER DETAILS

 THE NHS FRIENDS AND FAMILY TEST

The new NHS Friends and Family Test is now available for patients to take part in. 

We would like to know "How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?”

To take part in this survey please click on the Friends & Family Test link in the top right hand corner of the homepage.

In response to CQC banding released in November 2014

The practice became aware of issues raised in the recent CQC Banding report in January 2014 following upgrading to a much more advanced computer system. Since that time the practice has been working to address the identified areas. If you wish to see the banding results which were issued in November 2014 please visit http://www.cqc.org.uk/sites/default/files/1-549723762%20GP%20IM%20V101.pdf

The practice was inspected by the CQC on 26^th September 2013 and the result of the inspection was found to meet standards in all of the areas and we received the highest possible rating. To see the complete CQC report click below.

Since the inspection in September 2013 changes have been made by the practice and in the past 12months the practice has implemented a new upgraded computer system, a new telephone system and a new appointment system. As well as this the surgery has employed 3 Prescribing Nurse Practitioners and a GP.

The most recent data confirms a significant improvement and inspection of 26^th September 2013 confirmed that we met standards in relation to people’s privacy, dignity and independence and human rights were respected.

     CQC REPORT

ON THE 26TH SEPTEMBER 2013 THE SURGERY WAS INSPECTED BY THE 'CARE QUALITY COMMISSION' AND WE PASSED THE INSPECTION.

IF YOU WOULD LIKE TO SEE THE CQC INSPECTION REPORT PLEASE CLICK THE LINK BELOW.

CQC REPORT

FLU VACCINATIONS

APPOINTMENTS ARE NOW AVAILABLE TO BOOK WITH OUR HEALTHCARE ASSSITANTS FOR YOUR SEASONAL FLU VACCINATION.

IF YOU ARE ELIGIBLE FOR THE VACCINE PLEASE CONTACT THE SURGERY TO ARRANGE YOUR APPOINTMENT.

CLINICS START THE WEEK COMMENCING MONDAY 22ND SEPTEMBER.

   Patient Group Meeting

The minutes from the patient group meeting which took place on 3rd September 2014 are now available to view. Please click here to view.

The next Patient Group Meeting is scheduled for

Wednesday 3rd December 2014 12.30-1.30pm

  Care.Data

NHS England is commissioning a modern data service from the Health and Social Care Information Centre (HSCIC) on behalf of the entire health and social care system known as care.data.

You have a decision to make regarding confidential date being extracted from GP records.

Please see Data Extraction for more information.

FEEDBACK!

In order to understand how patients were responding to the Doctor First system, Productive Primary Care commissioned FeedbackMatters to undertake patient surveying at McKenzie Practice.

45 Patients responded to FeedbackMatters.

If you would like to see the report please click the link below.

FeedbackMatters