Ordering of prescriptions will only be accepted via the following methods:
- Online via Systm1 access or the NHS app
- By posting your current slip to the surgery. Please address to: Prescription Requests, McKenzie House, 17 Kendal Road, Hartlepool, TS25 1QU
- In person - by dropping your current repeat slip into your branch surgery using the box provided
- Via your community pharmacy if you are eligible for the Repeat Dispensing Service – please contact your surgery or community pharmacy for details regarding this
Please click the link for more information: Patient Information regarding changes to Prescription Orders
YOU WILL NEED TO GIVE YOUR NAME, ADDRESS AND DATE OF BIRTH, AS WELL AS THE NAME OF EACH MEDICATION YOU REQUIRE WHEN PLACING YOUR ORDER VIA THE TELEPHONE
When you receive a prescription from the GP it is in two parts: part one is the prescription which you hand in at the chemist, the second part is referred to as the “tear off slip” and holds your re-order information (i.e. your name, address, NHS number, and current medication).