Prescription Ordering

Ordering of prescriptions will only be accepted via the following methods:

  1. Online via Systm1 access or the NHS app - please note when ordering repeat prescriptions online, any medication requested in the 'make custom request box' is discarded. Please do NOT use this feature.
  2. By posting your current slip to the surgery. Please address to: Prescription Requests, McKenzie House, 17 Kendal Road, Hartlepool, TS25 1QU
  3. In person - by dropping your current repeat slip into your branch surgery using the box provided
  4. Via your community pharmacy if you are eligible for the Repeat Dispensing Service – please contact your surgery or community pharmacy for details regarding this

Please click the link for more information: Patient Information regarding changes to Prescription Orders

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