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Welcome to McKenzie Group Practice

McKenzie Group Practice Logo

The Doctors and staff at McKenzie Group Practice would like to welcome you to our website and aim to provide high quality-health care to all patients.

If you are registered for Online Services, you will have access to book or cancel an appointment, order repeat prescriptions and view patient summary care records and detailed coded medical records using the links at the bottom of this page.

If you would like to register for online services, please contact the surgery for further details.

New Practice Website COMING SOON

 We are in the process of updating our practice website to a more user friendly, accessibly platform. 

We hope these changes will go live within the next couple of weeks.

(Added: 31/05/2024)

Important Notice 

Unfortunately, abuse towards our practice staff, especially the reception team is still ongoing.
Our staff are being threatened, shouted and sworn at on a daily basis. We wish to remind all patients and visitors to our practice that abuse of any form will NOT be tolerated. 
Patients who are abusive towards staff will be removed from the practice, and those who are not registered with us will be asked to leave the premises.
Our staff are here to help you and they all do an excellent job, please treat them with respect.
Thank you.


Our practice offers an eConsultation service which currently operates Monday to Friday (excluding bank holidays). The usual hours of eConsultation are 08:30am - 11:00am. However, due to the extremely high use of this service we may close this earlier each day.

As we move towards our Care Navigation model, please read the following information before submitting an eConsultation to ensure you are using the most appropriate service for your needs today.

eConsultations are reviewed by our Care Navigators and allocated accordingly to the most appropriate clinician. An eConsultation does not mean an automatic appointment.

If you are unwell, we strongly advise contacting the practice by telephone and not by submitting an eConsult. eConsultations are not always actioned same day.  

eConsultation service should NOT be used for unwell children. We will always try to make allowances for same day emergency appointments for unwell children when capacity allows.

All fit notes (otherwise known as sick notes) are to be requested via eConsultation. If you are using the service to request a fit note, please ensure you select the 'I want administrative help' option and provide as much information as possible to ensure swift action on your request.

This service is in high demand and cannot be used for routine appointment requests, re-arranging appointments or cancelling appointments. Likewise, if you have been sent a message from the practice to book a routine appointment, you will need to contact the practice via the appointments line. We appreciate that phone lines can get busy, especially on a morning, but this is an inappropriate use of the service.

We do not accept HRT or contraceptive pill requests via eConsult as these require an appointment that our Care Navigation team will make for you over the telephone.

eConsults are a great way to arrange medication reviews. They are care navigated to our in-house pharmacists who will review your medication at a suitable time and will contact you if required to update your review. If you require a medication review please follow this link to complete: eConsultation Medication Review

Please help us to help you by using services appropriately.

We appreciate many service users may feel more comfortable with online services. The NHS 111 online service provides great support and will navigate you to the correct place: NHS 111 Online

To complete a regular eConsultation please follow this link: Routine eConsultation

The NHS Friends and Family Test

Have your say on what we're getting right and what we could do better. 

It will help us improve our services for everyone.

Please click here if you would like to complete our feedback form.

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CQC Rating

The practice was assessed by the Care Quality Commission (CQC) on 10 December 2021.

Please see the link below to view our report.

(Site updated 12/07/2024)
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