What to do when the GP practice is closed:
If you need medical help fast but it’s not an emergency call 111
- If it’s a life-threatening emergency call 999
NHS 111 is the number to call when you need medical help fast but it’s not a life-threatening emergency.
Calls to 111 are FREE from landlines and mobiles
- NHS 111 is available 24/7, every day of the year
When to call 111
You should call 111 when:
· you think you need to go to A&E or to another NHS urgent care service
· your GP surgery is closed and you need healthcare advice
· you don’t know who to call for medical help.
When to call 999
Call 999 for life threatening emergencies such as:
· Major accident or trauma
· Severe breathlessness
· Severe bleeding
· Loss of consciousness
· Severe chest pain.
Out-of-hours services are provided during the following periods when the surgery is closed: 6pm - 8am.
During normal practice opening hours, the practice remains your first point of contact for all routine requests.
For more information about NHS 111, please read the frequently asked questions:
NHS 111 FAQ's